We’ll help you get started! Just have your order number and shipping zip code in hand. You’ll find your order number in your AvA Order Confirmation Email or Packing Slip.
Got it? Then lets get started!
We’ll help you get started! Just have your order number and shipping zip code in hand. You’ll find your order number in your AvA Order Confirmation Email or Packing Slip.
Got it? Then lets get started!
At this time, all international purchases placed through International Checkout are final sale and non-refundable. No returns or exchanges will be accepted.
At this time, all Trunk Show purchases are final sale and non-refundable. No returns or exchanges will be accepted.
Please allow 2 weeks from the day you ship your package for your account to be credited. Allow 1-2 billing cycles for the credit to appear on your statement.
In the case of items damaged during shipping, please immediately email us at customercare@alavonauersperg.com. Please include “Damaged Product” in the subject of the email. We will work with you to replace your item as quickly as possible.