Here at AvA our mission is not only to provide the highest quality products, but the highest quality service as well. We want clients to have a helpful and memorable experience when reaching out about product questions, styling suggestions, custom orders, and anything else that may arise. You are the core of our company so when you’re happy we are happy.

Let’s chat! We can’t wait to get to know you. Feel free to reach out for anything from shipping, order questions, or even styling tips. Our New York office will be in touch with you as soon as possible. We’re excited to hear from you. Leave us a love note, a question, or a suggestion below and we’ll make sure to get back to you as soon as possible. You are our favorite kind of pen pal. 

855.944.1270
customercare@alavonauersperg.com
Monday - Friday
10am - 5pm

Your piece of fabulous is on the way! AvA offers free ground shipping on all domestic orders and express options at additional costs to anywhere and everywhere (except PO Boxes, sorry).

Sometimes, it just isn’t a fit. That’s why we offer free returns off anything that’s not marked Final Sale. Just fill out the form below within 15 days of purchase. After a small shipping fee of $8, your item will be headed back to us and your refund on its way back to you.

We love that you love AvA. Help us spread the love by leaving a review. This helps other women join the community and find their effortless, sophisticated wardrobe with AvA.